Information about our worldwide shipping options
- UK Delivery Options
- International Delivery
- Can I place an online order and collect from the store?
- Will I have to pay import duty and tax?
- Shipping to the EU after Brexit
- Do you offer free delivery?
- I have received a faulty item
- Same Day Delivery
- My order status is fulfilled by my order has not arrived
- I have received a damaged package
- What happens if I am not available when my order arrives?
- My tracking number is not working
- I have received an incomplete or incorrect order
- My package shows as delivered but I have not received it
- I cannot find my country listed on the checkout
- I live in the Channel Islands/Isle of Man - do I have to pay VAT?