My package shows as delivered but I have not received it

There could be a couple of reasons for this. Occasionally the carrier may mark the package as delivered beforehand, and so it is very possible that the package is due to arrive with you shortly.

It is also possible that the package has been left with a neighbour, reception or mailroom, so please check to see if this is the case.

If you are still unable to locate your package, please contact us for further assistance.