I have received a faulty item

If you have received a faulty or defective item, please contact us with the following information:

  1. Order number
  2. Which item is damaged (if your order contains more than one item)
  3. A description of the problem
  4. Photos to demonstrate the issue, if necessary

We will investigate and resolve the issue as quickly as possible so as to cause minimal inconvenience.

If you have received a damaged package, please click here.

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