Christmas delivery and returns

Last order dates — UK orders

Orders must be placed by our usual cut-off time of 5pm on these dates.
Last order date Applicable services
Tuesday 18 December Royal Mail 48
Thursday 20 December Free shipping over £30
Royal Mail Tracked 48
Royal Mail 24
FedEx UK next working day
Friday 21 December Royal Mail Tracked 24
Royal Mail Special Delivery Guaranteed
FedEx UK Saturday delivery

Last order dates — international orders

Orders must be placed by our usual cut-off time of 4pm on these dates.

Orders placed via our fulfilment partner, Global-e

Last order date Applicable services
Wednesday 5 December Tracked Post to Rest of World
Monday 10 December Tracked Post to EU
Friday 14 December Express Courier (Air) to Rest of World
Thursday 20 December Express Courier (Air) to EU

Orders placed in GBP and dispatched by Royal Mail

Last order date Country
Tuesday 4 December Africa, Middle East
Friday 7 December Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
Saturday 8 December Caribbean, Central and South America
Monday 10 December Australia, Greece, New Zealand
Friday 14 December Czech Republic, Germany, Italy, Poland
Saturday 15 December Canada, Finland, Sweden, USA
Monday 17 December Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland
Tuesday 18 December Belgium, France, Ireland, Luxembourg

Extended returns period

To help with your Christmas shopping, we have extended our returns period. Items purchased throughout December 2018 can be returned or exchanged up until 8 January 2019, or 30 days from the date of purchase, whichever is greater. The usual terms and conditions apply.

Still need help? Contact Us Contact Us